The rule is that "Funds must always return to their original source" (bank cards have always the highest priority)
This means that if client deposited for ex. 200€ with Bank Card and now wants to withdraw 300€ because he has profits, he has to make 2 withdrawal requests:
- 200€ must go back to his Bank Card and
- 100€ to an alternative method such as bank wire transfer, Skrill, Neteller etc. This second payment method must also be verified as we can not send funds to accounts that do not belong to the client.
These are not our rules but it is based on regulations. It is common practice in all EU regulated companies.
