Accounts

How to restore the password of my client cabinet?

You may use the link in order to restore password - https://personal.instaforex.eu/forgot-password

Can I open a corporate account?

In order to register an account in the name of a company: Register a profile on the company’s name Pass the online questionnaire (AT) Upload the KYC documents (POI & POR) Upload the company’s legal documents.

Can I have an affiliate account with you?

Yes, please fill our contact form and one of our represantative will contact you. https://www.instaforex.eu/partnership_program

Can I have a leverage more than 1:30?

You can receive a higher leverage if you are re-categorised as a Professional client. In order to be re-categorised as a Professional client, you need to fulfill specific criteria that can be found in the Client Categorisation Policy https://personal.instaforex.eu/profile/agreements

What is the maximum leverage I can use for my accounts?

The maximum leverage we can provide to the European clients according to the European regulations are: 30:1 for major currency pairs; 20:1 for non-major currency pairs, gold and major indices; 10:1 for commodities other than gold and non-major equity indices; 5:1 for individual equities and other reference values; 2:1 for cryptocurrencies;

Where can I send a message to support?

You may contact support from Help Desk in your Client Cabinet in the upper right corner.

Can I have a Demo account with you?

Sure, you can open Demo accounts in order to test your trading systems/strategies and for practice purposes. This would be a great choice to start trading. Please keep in mind that they are simulations and cannot always reasonably reflect all of the market conditions as during highly volatile or illiquid periods (e.g. market openings, news announcements) they may not behave in the same manner as live accounts.

What base currencies can I open an account in?

We offer trading accounts with USD, EUR and GBP currency

Can I open more than one accounts with you?

Yes, there is no limit for the number of opened trading accounts. You can choose the most suitable account type. For that, log in to your client cabinet

How do I open a live trading account?

To open a live account you need to complete account registration form. Then log in to your client cabinet and choose Accounts area / Open Live account. Choose the account type and get a confirmation to your email address. These are rules are based on some of the regulator's rquirements as well as technical settings of the payments systems. Similar practices are popular amongt many EU regulated companies.

What account types do you offer?

We offer a variety of live account types: InstaStandard and Eurica accounts with Instant Execution policy ECN, ECN PRO and Scalping accounts with Market execution policy You can see a useful comparison table of the account types and features on the page below https://www.instaforex.eu/account_types